Our Commitment to HIPAA Compliance

At Express MD Reviews, protecting the confidentiality, integrity, and security of Protected Health Information (PHI) is one of our highest priorities. We understand that attorneys, law firms, insurance professionals, healthcare providers, and legal support teams entrust us with sensitive medical records, and we take that responsibility seriously.

Our processes are designed to support compliance with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy and security laws.

How We Protect Your Information

Express MD Reviews employs administrative, technical, and physical safeguards designed to help protect confidential medical information, including:

• Secure transmission of files using encrypted methods whenever available
• Encrypted storage of electronic documents
• Role-based access controls that limit access to authorized personnel
• Confidentiality agreements for employees and contractors
• Password-protected systems and secure authentication procedures
• Routine software updates and security monitoring
• Secure backup and disaster recovery procedures
• Secure deletion or return of client files in accordance with client instructions

Confidentiality

Every member of our team is expected to maintain strict confidentiality regarding all client information.

Medical records are accessed only by personnel who require the information to perform assigned work on a client's case.

Workforce Training

Our team members receive ongoing training regarding:

• HIPAA privacy requirements
• Confidential handling of medical records
• Secure document management
• Data security best practices
• Client confidentiality expectations

Minimum Necessary Standard

When handling medical records, we strive to limit access to only the information reasonably necessary to complete the requested services.

Business Associate Agreements (BAAs)

When required and appropriate, Express MD Reviews is willing to execute a Business Associate Agreement (BAA) with covered entities or business associates before receiving Protected Health Information.

Secure Handling of Medical Records

Medical records submitted to Express MD Reviews are handled using secure workflows intended to reduce the risk of unauthorized access or disclosure throughout the review process.

Third-Party Vendors

When third-party technology providers are used to support our services (such as secure cloud storage, payment processing, or communication platforms), we make reasonable efforts to select reputable providers that maintain appropriate security measures.

Incident Response

If a security incident affecting client information is identified, Express MD Reviews will promptly investigate the matter, take appropriate corrective action, and provide notifications as required by applicable law and contractual obligations.